This page explains what cookies Loco sets in your browser
When you first visit our website we don't set any non-essential cookies and we never set cookies for the purpose of tracking you.
We don't set so-called "performance cookies" for site visitor analytics; we set only the most essential functional cookies.
When you log in to your Loco dashboard we will set more cookies (and utilize other local storage) in order to deliver the functionality of our software. You give us your consent to do this when you sign up and agree to our terms of service, but none of this is designed to track you.
The cookies we set are for the following purposes:
- to keep you logged in to your account after signing in;
- to authenticate data you submit from your dashboard;
- to remember user preferences between page views;
- to provide the optional 'stay signed in' feature;
- to process card transactions via our payment provider;
- to remember that you have read a notice.
Session cookies
These cookies are essential when you're logged in. We don't set them for anonymous site visitors.
Session cookies don't persist after you log out of your account or close your browser (they are 'session cookies') and should be deleted by your web browser when it exits.
( 1. ) Logging in to Loco is not possible without accepting a session cookie named sessid. The identifier in this cookie is stored in our database in order to provide the core functionality of the Loco service. It cannot be used to track your activity on other websites. You agree to the setting of this cookie by logging in to your account.
( 2. ) Further identifiers for security purposes may set when you log in, such as a session cookie named csrfid. This is not a tracker. It's purpose is to authenticate the data you send to Loco from our web pages. Blocking this cookie won't log you out, but it will prevent you performing most privileged actions.
( 3. ) Various other session cookies are used to remember user preferences between page views. Deleting these cookies from your computer will have no serious detrimental affect to the functionality of Loco. They are for your convenience only.
Persistent cookies
These cookies are "persistent" meaning they're not deleted when you close your browser. They have expiry dates, after which your browser will delete them automatically.
( 4. ) If you choose to use the stay signed in feature, our servers will set a cookie with a one year life span. If you don't want this cookie to be set, don't tick the "stay signed in" checkbox when you log in. It's entirely optional.
( 5. ) Our payment provider (Stripe) sets cookies on your computer when you initiate a purchase. These cookies are accessed only by Stripe and are subject to their own privacy policy. Deleting these cookies from your computer will have no affect on Loco's functionality once a purchase has been completed or cancelled and they will never contain your credit card number.
( 6. ) When you visit our website we display a link to our cookie policy. We note you've seen this by setting a cookie called cc. It may live up to one year in your browser, but all it does is suppress display of the notice. It's harmless and contains the text value "1".
Deleting cookies
Cookies may have been set by our website before you had a chance to read this document, but you can delete them. To delete cookies from your computer follow these instructions for your specific browser.
It's perfectly safe to delete any of the cookies set by the Loco website. The worst that can happen is you'll get logged out.
Refusing cookies
It's not possible to use the Loco website without our servers attempting to set cookies in the instances listed above, but you can block them via your browser if you wish.
Blocking cookies will have no detrimental effect when you're logged out of your account, but blocking some cookies will prevent you from logging in or operating your account dashboard. You may wish to use a browser add-on like Privacy Badger or uBlock Origin to manage which cookies your browser will accept.
Third party cookies
From time to time pages on the Loco website may include content from third parties which may also set third party cookies. Example: stripe.com sets cookies as outlined above.
Although we have no control over the way third parties employ cookies, we won't set first party cookies on their behalf unless you've given explicit consent or they're essential for functionality you've asked us to provide.
Third party cookies are never sent back to the Loco website because your browser can only send them to their originating domain. This means we have no access to the data they contain, nor any power to modify their behaviour.
If you're worried about the presence of third parties, we recommend you block third party cookies completely via your browser settings. Blocking third party cookies will not prevent any core functionality of the Loco service from operating, but you may find some auxiliary functions (such as card processing) stop working.
If you think a third party is behaving in a way that undermines our high standards of privacy, please let us know and we'll consider removing them from our website or take steps to mitigate the issue.